Privacy Policy & SMS Terms
Dr. Lift Spa
Effective Date: December 12, 2024
MADE SAPIENS LLC, DBA (Doing Business As) Dr. Lift Spa, (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit forms, book appointments, or communicate with us by phone, email, or text message.
By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
• Full name
• Phone number
• Email address
• Date of birth (when required for services)
• Appointment and service details
• Medical or treatment-related information voluntarily provided
• Payment or billing information (processed securely by third-party providers)
Automatically Collected Information
• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Cookies and tracking technologies (see Section 9)
2. How We Use Your Information
We use your information to:
• Schedule, manage, and confirm appointments
• Provide requested treatments or services
• Communicate regarding your inquiries or visits
• Send appointment reminders and service-related notifications
• Improve our website, services, and customer experience
• Comply with legal, regulatory, and medical documentation requirements
We do not sell or rent your personal information.
3. SMS & Phone Communications
By providing your phone number, you consent to receive calls and/or text messages from MADE SAPIENS LLC, DBA (Doing Business As) Dr. Lift Spa related to:
• Appointment confirmations and reminders
• Service updates or follow-ups
• Responses to inquiries you submit
Message frequency varies.
Message and data rates may apply depending on your carrier.
Consent to receive messages is not a condition of purchase or treatment.
4. SMS Terms & Conditions (A2P / TCPA Compliance)
By opting in to receive SMS messages from MADE SAPIENS LLC, DBA (Doing Business As) Dr. Lift Spa, you agree to the following terms:
• You may receive text messages related to appointments, services, reminders, and limited informational or promotional content
• Message frequency varies
• Message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message.
You will receive a confirmation message confirming your opt-out.
Help
For help, reply HELP or contact us at:
📧 cs@drliftspa.com
📞 817-214-2582
5. Marketing Communications
If you opt in, we may send promotional or informational messages related to our services. You may opt out at any time by:
• Replying STOP to SMS messages
• Clicking “unsubscribe” in marketing emails
• Contacting us directly
6. Sharing of Information
We may share information only with:
• Service providers (appointment systems, payment processors, CRM platforms)
• Medical professionals involved in your care
• Legal or regulatory authorities when required by law
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
All third parties are required to maintain appropriate data protection standards.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Medical & Health Information
Any medical or treatment-related information you voluntarily provide is used solely for treatment, safety, documentation, and compliance purposes. We do not disclose medical information without authorization unless required by law.
9. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
• Improve website functionality
• Analyze traffic and usage patterns
You can disable cookies through your browser settings, though some features may not function properly.
10. Your Privacy Rights
Depending on your location, you may have the right to:
• Access your personal information
• Request corrections or updates
• Request deletion of certain data (subject to legal or medical record retention requirements)
To exercise these rights, contact us using the information below.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
12. Changes to This Policy
We may update this Privacy Policy and SMS Terms at any time. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have questions about this Privacy Policy or SMS Terms, contact:
MADE SAPIENS LLC, DBA (Doing Business As) Dr. Lift Spa
📧 Email: cs@drliftspa.com
📞 Phone: 817-214-2582
📍 Grapevine, Texas, USA